Andy McGurk

Why are Copilot prompt-a-thons not driving real productivity? Because the Prompting Plateau is an incentive problem, not a literacy one. Employees won't use AI for deep analysis when their performance review still rewards emails sent and decks delivered. The fix is rewiring incentives, training depth on one real workflow, and replacing active-user metrics with audited financial impact.

What does the Anthropic Mythos and Fable shutdown mean for businesses? It means frontier AI is now export-controlled dual-use technology. Any model can be switched off by US government order with no notice, no judicial review, no appeal. Enterprises need dependency inventories, swappable model routing, and a sovereignty plan — this quarter, not next year.

How do you apply Lean observation to modern office work? Replace Ohno's chalk circle with three lenses: process mining surfaces the actual system flow, Viva Insights reveals collaboration drag, and screen-share observation captures human friction. Together they expose context-switching, stuck approvals and tool sprawl — the new muda — without crossing the line into employee surveillance.

The UK Biobank data breach reveals the fatal flaw in "de-identified" data. AMVEN explores the 2026 hack and what tech leaders must learn about data governance.